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PublicationsAt Assurant and its businesses we work to help consumers and our clients by developing solutions that help them meet the challenges of an ever-changing complex world. Annual Report: A Message to Our Shareholders
Read Assurant's 2011 Annual Report (Interactive version) Download Assurant's 2011 Annual Report Whitepaper: Lender-Placed Insurance: Protecting American Homeownership and the Mortgage ProcessSituation: A homeowner fails to maintain proper insurance on a property, which is required by lenders and other stakeholders. Solution: Lender-placed insurance insures that the property remains protected against damage or financial loss – safeguarding the interests of the bank and the homeowner alike and making home mortgages possible. Whitepaper: Extended Service Contracts: Rebuilding Customer Loyalty with Extended WarrantiesSituation: Consumer electronics and appliance retailers compete in a highly fragmented marketplace and contend with compressed margins. Solution: Extended warranties can lead to improved customer loyalty. Download the whitepaper "Rebuilding Customer Loyalty with Extended Warranties" Case Study: Extended Service Contracts: Best Buy Case StudySituation: Make extended service contracts relevant for Best Buy customers in Canada. Solution: Develop a Product Exchange Program for customers with extended service contracts (ESC) for their cell phones that allows them to return a damaged phone to any Best Buy Canada store and immediately have it replaced free of charge. |
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